I am seeing a steep rise in neglect and abuse in nursing homes. This is partly due to the press reporting it more often – such as the recent crisis at Grantley Court in Sutton and Merok Park in Surrey.
Some people do not agree that claiming compensation for victims of such situations is right and proper work for a Solicitor. I strongly disagree. The point to me is that neglect and abuse like this needs to be exposed, and the perpetrators, and those who let it happen, must be brought to justice.
Dealing with such cases is demanding- as in a recent case I’ve dealt where a resident with limited mental capacity was suffering in an environment where she was supposed to be safe and protected- and compensation is normally very modest, but that is not the main point here.
In some serious cases the perpetrators are prosecuted and sentenced if guilty. However in others – where the abuse and neglect is more persistent and less easy to prove – the best way to ensure that it stops and is not repeated is to bring a claim for compensation.
When the owners of such residential homes face claims they have to account to their insurers and sometimes have to personally pay compensation. The reality is that in our experience that in bringing such matters to public attention and getting the owners to reach into their pockets is one of the most effective ways to safeguard against such abuse or neglect being repeated- which ultimately must be what we are all aiming towards.