How to claim if you have suffered Food Poisoning at a restaurant or fast food outlet
The 5 Food Poisoning Must Do’s
The important thing is to act fast. You should
- See your GP as soon as Possible
- Make a Complaint to the Outlet. Ensure your compliant is put in their Incident/Accident Book
- Get names and addresses of anybody who was with you at the outlet who may have seen you becoming ill afterwards
- If you are able to please keep the food which you believe caused the problem
- Get Legal Advice as soon as possible afterwards
How Common is This Type of Claim?
Thankfully the appalling case of the Nottingham Fast Food Owner who poisoned over 140 customers is not very common. In the Nottingham case the reason for the outbreak was simple – the workers were not provided with enough hand washing facilities. As a result contamination from dirty hands lead to catastrophic results.
Thankfully outbreaks of this size are relatively rare – but the risk factors within food outlets remain the same – and there are many more less well reported claims on a daily basis.
What are the Main Issues and Cause of Food Poisoning?
In a fast food outlet such as a takeaway the food is prepared fast. This means there are more possibilities of the food either being under cooked or not properly defrosted. In addition staff often work in cramped conditions with poor sanitation and washing conditions.
The causes are more varied in a restaurant and not necessarily to do with food being prepared in a rush. Poor hygiene is a major cause and it’s easy to forget this can be something as simple as not washing a lettuce. Yes you can get food poisoning from vegetables too!
The law lays down strict rules for the preparation, handling, storing and cooking of food in restaurants. Owners must ensure these are properly followed.
How Difficult is it to bring a Food Poisoning Claim Successfully?
Food Poisoning claims can be difficult to mount. It is often hard to prove that your food poisoning was caused by the restaurant or fast food outlet. Getting evidence together as soon as possible after the problem has occurred is absolutely critical.
Your Solicitor should be able to assist in getting the necessary evidence together. They will contact the outlet to bring the claim and get the necessary medical evidence.